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HopeLine is a program exclusive to Verizon Wireless that puts wireless services and equipment to work to assist victims of domestic violence.

The long-running HopeLine program collects no-longer-used wireless phones and equipment in any condition from any service provider. The used phones are either refurbished or recycled. With the funds raised from the sale of the refurbished phones, Verizon Wireless donates wireless phones and airtime to victims, and provides funding and other contributions to non-profit domestic violence shelters and prevention programs across the country.

Verizon Wireless also concentrates on protecting the environment by collecting spent rechargeable batteries for recycling. The Verizon Wireless Cell Phone Battery Recycling program is an easy way for customers to join with Verizon Wireless to help conserve the earth's natural resources and prevent spent batteries from entering community landfills.

Through HopeLine's recycling efforts, more than 200 tons of electronics waste and batteries have been kept out of landfills. Since October of 2001 when Verizon Wireless launched its national recycling program:

• More than 1 million phones have been properly disposed of in an environmentally sound way through the HopeLine program.
• More than 170,000 pounds of batteries were recycled through the HopeLine and Call2Recycle™ programs.

Used phones can be returned to any Verizon Wireless retail store nationwide. To find the closest store in your area, use our Store Locator. Learn more about Verizon Wireless' green initatives here.

Downloadable Label
To mail in your old phone for recycling, print the free postage-paid label, affix it to a box/envelope and drop it in the mail. To view and print the mailing label, you may need to download Adobe Acrobat Reader. Please be sure to review all shipping instructions carefully and include your return address on the label.* 

* This shipping label is specifically designed for those who are planning to donate their no-longer-used wireless phone to HopeLine.  If you are a customer who wishes to return your wireless phone for any reason, please contact Customer Service at 1-800-2 JOIN IN or visit your local Verizon Wireless Communications Store.

Donated phones are not tax deductible.

For more information about HopeLine please contact us.