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Best Wireless Network


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Customer Inquiries

For customer inquiries, please call 800-922-0204 or go to Contact Us
It’s The Network

Verizon Wireless is committed to offering customers the most reliable service on the nation's best wireless voice and data network.

Nation's Most Reliable Wireless Network

Verizon Wireless has invested more than $45 billion since the company was formed to increase the coverage and capacity of its national network and to add new services. Verizon Wireless currently serves 67.2 million customers.

'Test Man' Isn't Just a Commercial Character

The company's 'most reliable network' claim is based on network studies performed by real-life test men and test women who inspired the company's national advertising campaign.

Meet our real-life Test Men and Women.

 

Ensuring the Network Meets High Call Quality Standards

Each voice call is tabulated on computers inside the test vehicle as either a successful call, an ineffective attempt (a call that is blocked) or a lost call (a call that connects, but drops). Data testing includes file downloads, uploads and web browsing; each test is likewise scored based upon the ability to establish the data session and the ability to complete the task. After the test vehicles complete their routes, the network teams download the test results onto computers at our network test centers for compilation and analysis.

 

The Results

Verizon Wireless operates the nation's most reliable network.

Read examples of our regional reliability studies here.

 

Now Customers Get To Take Their Own 'Test Drive'

For the first time, wireless consumers get to be their own test man or woman by "taking the Verizon Wireless network for a spin" to experience the Verizon Wireless network on their own.

Learn more about Test Drive From Verizon Wireless.

 
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