Awards & Accolades
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In keeping with our mission to be recognized as the U.S. market leader in wireless, Verizon Wireless continues to get rave reviews around the nation. Select a year to view the milestones2008 Following are recent highlights:Best Place To Work In ITComputerworld, June 26, 2008For the sixth consecutive year, Verizon Wireless is the highest ranked wireless company on IDG’s Computerworld annual “Best Places to Work in IT” survey. Verizon Wireless has been honored as one of the top workplaces for information technology (IT) professionals based on a comprehensive questionnaire regarding company offerings in categories such as benefits, diversity, career development, training and retention. A Leader In Customer SatisfactionACSI, May 20, 2008For the fifth consecutive year, Verizon Wireless outpaced the industry average for wireless phone service satisfaction in the American Customer Satisfaction Index (ACSI) survey. A powerful economic indicator, ACSI tracks trends in customer satisfaction and provides valuable benchmarking insights of the consumer economy for companies, industry trade associations, and government agencies
Recognized for Embracing ‘Green’ ITInfoWorld, April 22, 2008In recognition of embracing ‘green’ technologies, Verizon Wireless was the only wireless carrier named to IDG InfoWorld’s first annual Green 15 Awards for 2008. The InfoWorld Green 15 Awards recognize the 15 most innovative IT initiatives that result in higher energy efficiency, less waste and a reduced environmental impact to meet sustainability goals.
Top Company For DiversityDiversityInc Magazine, April 2, 2008Verizon Communications, parent company of Verizon Wireless, was earned the No. 1 spot in DiversityInc. magazine’s The 2008 DiversityInc Top 50 Companies for Diversity® list for the second time in three years. Companies on the list demonstrate consistent strength in the four areas the survey measures: CEO Commitment, Human Capital, Corporate Communications and Supplier Diversity.
Leaders in LoyaltyM:Metrics, April 2, 2008According to the most recent wireless industry study by M:Metrics, the private, third-party mobile media research firm, Verizon Wireless customers are the most loyal and the most likely to recommend the company to their friends. M:Metrics surveyed more than 30,000 wireless customers from November 2007 through January 2008 about their overall satisfaction with the existing wireless service and found that among the nation’s largest wireless carriers, Verizon Wireless customers are: most satisfied with their existing service, most likely to recommend the operator to a friend, and are least likely to switch operators.
Verizon Wireless Is “Carrier Of The Year”Wireless Week, April 1, 2008For the third year in a row, Wireless Week named Verizon Wireless the “Carrier of the Year,” stating that “the carrier has implemented new policies, stepped out from the wireless pack and pursued an unexpected technology path for the future.” The criteria for selecting Carrier of the Year for Wireless Week’s Excellence Award is based on several factors, including industry leadership, financial performance and innovation.
Customer Loyalty Is The KeyBrand Keys, April 2008Verizon Wireless was recognized by Brand Keys in its 2008 Brand Keys Customer Loyalty Engagement Index for high honors in the Wireless Phone Service category. The Brand Keys Customer Loyalty Engagement Index, fielded annually in the spring and fall, examines customers’ relationships with 382 brands in 57 categories. The data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits.
Best In Government Contractor EthicsEthisphere Institute, March 18, 2008Verizon Wireless was recognized as having the “Best Overall Government Contractor Ethics Program” by the Ethisphere Institute. Verizon Wireless was ranked first in the following categories: Best Private Company Ethics Program, Best Ethics Program Overall, Best Ethics Training and Communications Programs, and Codes of Ethics and Business Conduct.
One of the Fittest Companies In AmericaMen’s Fitness, February 2008Men’s Fitness named Verizon Wireless as one of the 15 Fittest Companies in America for 2008. Men’s Fitness selected companies based on access to state-of-the-art gym and fitness facilities, cafeterias with menus with health and nutrition in mind, preventative medical care, programs for losing weight and quitting smoking, and rewards for staying in shape.
Training the Best, AgainTraining Magazine, February 2008For the seventh consecutive year, Verizon Wireless was named to Training magazine’s 2008 list of “Top 125 Training Organizations in America.” Recognized for its training and development programs, Verizon Wireless placed fourth among U.S. companies and was the highest ranked wireless carrier on the list. This annual list ranks companies based on qualitative and quantitative criteria, including strategic goals, targeted programs, and performance appraisals. Honored for Excellence in ‘Green’ IT PracticesComputerworld, February 15, 2008In recognition of the company’s ‘green’ IT practices, Verizon Wireless was the only wireless carrier named to IDG Computerworld’s first-ever list of top Green-IT Companies for 2008. The Top Green-IT Companies have been selected by Computerworld for implementing smart, efficient strategies to achieve ‘green’ IT. Companies were measured against a set of a set of criteria developed by Computerworld and green IT experts that identified how organizations are working to reduce energy consumption in IT equipment and are using technology to conserve energy and lower carbon emissions. Leader in Online AccessibilityThe Customer Respect Group, February 1, 2008Verizon Wireless was named a leader in the area of online accessibility according a study by the Customer Respect Group titled, “Accessibility and business value: Profiles in success.” Web sites were evaluated based on “the online experience for people who are blind or have low vision, and for those with cognitive and mobility challenges.” “A’s” In Customer ServiceVocal Laboratories, January 29, 2008Verizon Wireless received high honors in the Vocal Laboratories 17th quarterly SectorPulse study on the quality of customer service among the largest wireless phone companies, earning an "A" in Caller Satisfaction and an "A'" for Call Completion. The study covered the three months ending December 31, 2007. http://www.vocalabs.com/about/pr55.html Recognized For Best of Class Customer ExperiencePOPAI, March 18, 2008 and The Digital Signage Group, January 28, 2008Verizon Wireless and MTI were awarded the “POPAI Digital Signage Display of the Year in the Network Division” and a Gold Digital Signage Award in the Retail Network Division from POPAI, The Global Association for Marketing at-Retail. They also won a “DIGI Award” from The Digital Signage Group, a specialty digital signage distributor, for best interactive/tracking retail application. Winning all three awards was Verizon Wireless’ “Interactive PDA Wall,” which is designed to display and demonstrate Verizon Wireless smartphones in an interactive environment that provides live product demonstration and video-based simulated ownership experiences for each product.
Tops in Retail Customer ServiceNational Retail Federation Foundation and American Express, January 15, 2008In the third annual National Retail Federation Foundation/American Express Customer Service Survey, Verizon Wireless was named one of the top customer service retailers in the nation. The survey was designed to gauge consumer attitudes towards’ retailers customers service and to provide a listing of the top customer service retailers by asking consumers the open-ended question, “Which retailer delivers the best customer service?” Verizon Wireless was the only wireless carrier on the list. |