In keeping with our mission to be recognized as the U.S. market leader in wireless, Verizon Wireless continues to get rave reviews around the nation.
Wireless Week, April 1, 2008
For the third year in a row, Wireless Week named Verizon Wireless the “Carrier of the Year,” stating that “the carrier has implemented new policies, stepped out from the wireless pack and pursued an unexpected technology path for the future.” The criteria for selecting Carrier of the Year for Wireless Week’s Excellence Award is based on several factors, including industry leadership, financial performance and innovation.
Training Magazine, February 2008
For the seventh consecutive year, Verizon Wireless was named to Training magazine’s 2008 list of “Top 125 Training Organizations in America.” Recognized for its training and development programs, Verizon Wireless placed fourth among U.S. companies and was the highest ranked wireless carrier on the list. This annual list ranks companies based on qualitative and quantitative criteria, including strategic goals, targeted programs, and performance appraisals.
Computerworld, February 15, 2008
In recognition of the company’s ‘green’ IT practices, Verizon Wireless was the only wireless carrier named to IDG Computerworld’s first-ever list of top Green-IT Companies for 2008. The Top Green-IT Companies have been selected by Computerworld for implementing smart, efficient strategies to achieve ‘green’ IT. Companies were measured against a set of a set of criteria developed by Computerworld and green IT experts that identified how organizations are working to reduce energy consumption in IT equipment and are using technology to conserve energy and lower carbon emissions.
The Customer Respect Group, February 1, 2008
Verizon Wireless was named a leader in the area of online accessibility according a study by the Customer Respect Group titled, “Accessibility and business value: Profiles in success.” Web sites were evaluated based on “the online experience for people who are blind or have low vision, and for those with cognitive and mobility challenges.”
Vocal Laboratories, January 29, 2008
Verizon Wireless received high honors in the Vocal Laboratories 17th quarterly SectorPulse study on the quality of customer service among the largest wireless phone companies, earning an "A" in Caller Satisfaction and an "A'" for Call Completion. The study covered the three months ending December 31, 2007. http://www.vocalabs.com/about/pr55.html
National Retail Federation Foundation and American Express, January 15, 2008
In the third annual National Retail Federation Foundation/American Express Customer Service Survey, Verizon Wireless was named one of the top customer service retailers in the nation. The survey was designed to gauge consumer attitudes towards’ retailers customers service and to provide a listing of the top customer service retailers by asking consumers the open-ended question, “Which retailer delivers the best customer service?” Verizon Wireless was the only wireless carrier on the list.