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In keeping with our mission to be recognized as the U.S. market leader in wireless, Verizon Wireless continues to get rave reviews around the nation.
Select a year to view the milestones
2009
2008
2007
2006
Following are recent highlights:
Best Place To Work In IT
Computerworld, June 15, 2009
For the seventh consecutive year, Verizon Wireless is the highest ranked wireless company on IDG’s Computerworld annual “Best Places to Work in IT” survey. This year, the company ranked seventh and was once again the highest ranked wireless company on the list. Verizon Wireless was selected as a top work environment by information technology (I.T.) workers who were surveyed, as well as by Computerworld professionals who reviewed the company’s benefits, diversity, career development, training and retention.
Survey Says Our Customers Are The Most Satisfied
ACSI, May 19, 2009
For the sixth consecutive year, Verizon Wireless led the industry in customer satisfaction in wireless phone service satisfaction in the American Customer Satisfaction Index (ACSI) survey. A powerful economic indicator, ACSI tracks trends in customer satisfaction and provides valuable benchmarking insights of the consumer economy for companies, industry trade associations, and government agencies.
Customer Loyalty Is The Key
Brand Keys, April 2009
Verizon Wireless was recognized as a category winner by Brand Keys in its 2009 Brand Keys Customer Loyalty Engagement Index for high honors in the Wireless Phone Service category. The Brand Keys Customer Loyalty Engagement Index, fielded annually in the spring and fall, examines customers’ relationships with 444 brands in 63 categories. The data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits.
The Best In Call Quality
ConsumerSearch.com, March 2009
ConsumerSearch.com rated Verizon Wireless as having the Best Call Quality based on the analysis of third-party reviews and surveys. Verizon Wireless was recognized for the best call quality in many areas, high customer satisfaction and the fewest dropped calls.
Training the Best for the Eighth Consecutive Year
Training magazine, January 2009
For the eighth consecutive year, Verizon Wireless’ training and development programs was recognized by Training magazine in its annual “Training Top 125.” Verizon Wireless, jointly with its parent company Verizon Communications, ranked 15th on this year’s list. Verizon Wireless provides employees with the training, resources and educational development opportunities they need to provide customers with the nation’s best wireless network, customer service and sales experience. Training magazine, the training industry’s premiere publication, annually honors organizations based on in-depth analyses of qualitative and quantitative elements of training programs.
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